C.JET Privacy Policy

Last Updated: 30/05/2023

MCS LLC ("us, "we", or "our") owns & operates the C.JET application ('this app').

We are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our mobile car service app.

By using this app, you agree to the collection and use of information in accordance with this policy.

1. Information Collection And Use

What We Collect:

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Mobile Number:

    • Required to verify your account and send important notifications regarding your bookings and account status.

  • Full Name:

    • Required to personalize your account and provide a more personalized user experience.

  • Email Address:

    • Collected to facilitate communication, provide booking confirmations, and send important updates related to our services.

  • Location Address:

    • Required for providing on-site car washing services, location-based services and improve user experience.

  • Vehicle Data:

    • Collected for car identification and tracking service history.

  • Payment Methods:

    • Payment through the app are securely collected and stored to process service requests' transactions.

    Use Of Information:

    We collect and use your identifiable personal data, including mobile number, address, email, name, car license, and location, for the following purposes:

  • Providing and managing car washing services, including scheduling appointments and facilitating on-site cleaning.
  • Verifying your identity and maintaining the security of your account.
  • Communicating with you regarding service updates, offers, and important notifications.
  • Improving our services, enhancing user experience, and conducting data analysis and research.
  • Complying with legal obligations and resolving any disputes or issues that may arise.

    • 2. Disclosure Of Your Information

    Third-Party Service Providers:

  • To deliver our services effectively, we may share your personal information with trusted third-party service providers who assist us in various aspects, such as: payment processing, data storage, and customer support.
  • These third-party providers are obligated to handle your data securely and only use it for our specified purposes.

    • Marketing Communications:

  • With your consent, we may use your email address and mobile number to send you promotional offers, discounts, and marketing communications related to our car washing services.
  • You have the option to unsubscribe from these communications at any time by adjusting your preferences in the app or contacting our support team.

    • 3. Data Security & Retention

    Data Security:

    We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.

    However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

    Data Retention:

    We retain your personal information only for as long as necessary to fulfil the purposes stated in this policy or as required by law.

    If you wish to have your data deleted from our systems, please contact our support team, and we will make reasonable efforts to accommodate your request, subject to any legal obligations.

    Your Rights:

    You have the right to access, update, or delete your personal information held by us. You can manage your account settings and preferences within the app or contact our support team for assistance.

    4. Changes To Our Privacy Policy

    Please note that this Privacy Policy may be updated from time to time. We encourage you to review it periodically for any changes. Your continued use of the C.JET app constitutes your acceptance of the updated Privacy Policy.

    5. Contact

    If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our support team for further assistance.